Please read the following carefully
If you are under 18 years of age, please be sure to read this document with your parents or guardian and ask questions about things you do not understand.
- How you can create a user account;
- How you must act while accessing the Services;
- How we will treat your data; and
- How we can suspend or stop your access to the Services.
“Acceptable Use Policy” is the policy that governs your use of Pearson services here;
“Authorised User” means those individuals set out in Section 6.2;
“Institution” means your school, employer, university, or other educational institution;
“Mocks Service” means the exam mock paper service offered by us;
“Pearson” “we” or “us” means Pearson Education Limited and its group companies;
“Privacy Notice” means how personal information will be used by Pearson in relation to the products and services that link to this Privacy Notice here;
“Services” means the education content provided by us to you;
“Subscription Terms” means important details about any Revise Online Subscription you purchase from us here; and
“User Content” means any content you upload to the Services.
2 Data Privacy, Collection, & Use
Pearson's data collection and use practices for the Services are explained in the Privacy Notice applicable to each Service. We will collect, process and use your personal information in accordance with the applicable Privacy Notice.
4 Your right to use the Services
4.3 You should check that you have the correct hardware, operating system, Internet browser, and other technical requirements necessary to properly use and access the Services.
5 What we mean by the Services
5.2 The Services may be delivered to you through the internet via your browser and may include enrolment in one or more online courses or other subscription-based products provided through the Services for use in connection with classes and programs offered by your school, employer, university, or other educational institution. If your Institution has purchased access to particular Services on your behalf, depending on the arrangements we have in place with your Institution, you may be able to access these immediately on login, or by entering an access code. While your user account may continue for an indefinite period of time during which you can enrol in other courses, your access to some services may be provided on a subscription basis. The Services may be provided directly by Pearson or accessed through a third-party integration with accounts managed by your Institution or an integrated service provider we partner with. The Services may link to or provide options to access websites or applications which we do not own or control.
6 Who is permitted to use the Services?
6.1 To use certain Services, you'll need to create a Pearson account. You must be over 13 to create an account. If you are under the age of 18, please first obtain permission from your parent or guardian.
6.2 The Services are available only to individuals, administrators or other representatives of Institutions, and students who have gained access to the Services directly from Pearson or any partner service provider or through the individual’s Institution.
6.4 You can have only one active user account. You must provide accurate information when creating a user account and update this if there are any changes.
6.5 You may not self-register for or otherwise access the Services if you are under the age of 13 unless your parent or legal guardian has established an account or registered on your behalf. If you are under the age of 18, you cannot register or use the Services without first obtaining permission from your parent or guardian. Where a parent or legal guardian registers or creates a user account on your behalf as a minor they will be contracting with Pearson on your behalf until you reach the applicable age of majority in your jurisdiction, at which point the contract will transfer to you.
7 Acceptable use of the Services
8 Please keep your account login details secret & safe
8.1 You agree to: (1) keep your account login details secret; (2) not let others log into your user account; and (3) let us know if someone else gets hold of your account login details.
8.2 Your user account is for your own use only. Allowing others to access or use the Services through your user account is not permitted and you are responsible for the use of your user account by anybody else.
9 Pearson or its licensors own the Services
9.2 All websites, course materials, and other content provided through the Services any supporting software, applications, and systems, and any other intellectual property rights on the website are owned or licensed by Pearson and must not be copied, distributed, uploaded or republished in any way without our prior written consent.
10 We own any suggestions you provide
10.1 If you suggest ways we can improve the Services, Pearson will own all intellectual property rights in your submissions, and may use your ideas without compensation.
10.2 Pearson welcomes specific feedback regarding Pearson's existing Services, which may be provided here. By providing your feedback, you agree that you are giving up any rights you have in your feedback so that we can use and allow others to use it without any restriction, and without payment to you.
11 How we'll use any content you upload
11.1 You agree that we may use any content you upload to the Services (in accordance with the applicable Privacy Notice, of course), and that you are allowed to grant us that right. You confirm that any User Content will meet the Acceptable Use Policy. If any User Content contains personal information of any other individuals, you must be legally permitted to share that information.
11.2 In providing any User Content to us, you grant us all the rights we need on a worldwide and continuing basis (and without charge) to use, copy, distribute, change, publish, translate, license, sub-license, and exploit the User Content anywhere and in any form for the purposes of providing the Services.
12 Access to third-party websites & content is at your own risk
12.1 If the Services link or redirect you to non-Pearson websites or services, you agree to use them at your own risk.
12.2 You may have linked to the Services from a third-party website and/or the Services may provide links to other third-party websites or resources that are outside of Pearson's control. Any links to sites not operated by us should not be taken to be our approval of those sites, or information you may obtain from them. Should you discover that a link to a site not operated by us is no longer functional please contact us at Pearson Support. Any links which directs users to inappropriate content or Prohibited User Content should be reported to us at firstname.lastname@example.org.
13 How to report other prohibited content
13.2 Pearson also encourages you to report to email@example.com any prohibited User Content. To ensure Pearson can quickly respond to the issue, your email should include: the originating Pearson page URL; the linked page URL; a description of the content in question and the basis upon which you believe the content is prohibited or otherwise inappropriate; and the contact information through which Pearson may best reach you if you are willing to further assist Pearson in its investigation.
14 Availability of the Services
14.1 You understand that the Services: (1) need internet access to work; (2) may occasionally be offline for maintenance or emergencies; (3) have features and functionality that may change over time; and (4) may be discontinued, suspended or replaced.
14.2 You are responsible for obtaining internet access in order to use the Services. The extent of your access will depend on the Services you or your Institution have purchased, or have a subscription to. The Subscription Terms set out the length of your access to the Services in further detail.
14.3 While Pearson will try to make sure that the Services are available as far as possible, there may be some circumstances where access to the Services is limited, for example, for scheduled or emergency maintenance, or security concerns.
15 Pearson’s responsibility to you
15.1 If something goes wrong with the Services.
15.2 We will always be responsible to you for the following: (a) death or personal injury arising as a result of our negligence; (b) fraud; or (c) any other liability that cannot be excluded or limited under applicable law.
16 If we get into a dispute, these are the laws that will apply & the courts where claims may be brought
16.1 Any disputes over the Services will be resolved in courts in the UK (depending on where you live).
17 Terminating your access to the Services
17.1 Unless product-specific subscription terms provide otherwise, you can delete your user account at any time for any reason set out below.
(A) Termination by You. You may delete your user account at any time by notifying Pearson of your decision to do so. Your satisfaction with the Services is important to us. If you have any concerns or complaints about the Services or wish to terminate your access to the Services, please contact us at Pearson Support.
18 Other important terms
18.5 Pearson has adopted a Safeguarding Policy, which can be accessed here.
19 Mocks Service Purchase Terms
19.1 We offer a Mocks Service for purchase on our website.
19.2 If you are under the age of 18, your parent or guardian must complete the purchase for the Mocks Service.
19.3 The price for the Mocks Service will be as shown to you on the website before the point of purchase.
19.4 Payment Methods. You can pay for your Mocks Service using a valid Visa, MasterCard, Maestro UK or Visa Electron credit card or debit card - each a Payment Method. You agree that your selected Payment Method will be charged by Pearson when you purchase the Mocks Service. You agree to pay all amounts due at the time you place your order. Confirmation of your order will be sent to the email address on file for your account.
19.5 Right to Cancel. You can cancel any purchased Mocks Service within 14 days if you have not accessed and/or started the Mocks Service and receive a full refund. You can do this by letting us know here.
19.6 Refunds. We do not offer refunds on the purchase of the Mocks Service unless you cancel in accordance with Section 19.5, or if there are problems with the Mocks Service, in which case please get in touch with us here.
19.7 Any grade provided as part of the Mocks Service is not a prediction or guarantee of a particular grade in your final exam.
Last Update: September 27, 2022