Subscription Terms

This document (which is referred to as the Subscription Terms) contains important details about any Revise Online Subscription you purchase from us, such as:

1. How long your Subscription will be;
2. How to pay for your Subscription; and
3. How you can cancel your Subscription.

Some terms are capitalised in these Subscription Terms. This means that they have a defined meaning, and we have explained words used throughout the Subscription Terms in the glossary below for easy reference.

Glossary

“Acceptable Use Policy” is the policy that governs your use of Pearson services here;

“Annual Subscription” means an annual subscription, which is paid upfront;

“Monthly Subscription” means a rolling monthly subscription;

“Payment Methods” means the payment methods set out in Section 4.2;

“Pearson” “we” or “us” means Pearson Education Limited and its group companies;

“Refund Period” means 14 days after the date of starting your Subscription;

“Revise Online Services” means the education content provided as part of your Subscription;

“Revise Online Terms of Use” means important details about your access to the Services here;

“Start Date” means the date you receive confirmation from us that your Subscription has started;

“Subscription” means your paid for access to the Revise Online Services, including a Monthly Subscription and/or an Annual Subscription; and

“Supported Device” means Internet-connected mobile devices, desktop computers, and other supported devices.

By purchasing a Subscription on the Revise Online website, you agree to these Subscription Terms, which, once you receive a confirmation email from us, creates a binding contract between Pearson Education Limited. and its group companies and you.

You are subscribing to Revise Online, which allows you, during the term of your Subscription, to access the Revise Online Services on Supported Devices.

By agreeing to these Subscription Terms, you also agree to the Revise Online Terms of Use although you do not need to register for a separate user account. We’ve tried to ensure that these Subscription Terms and the Revise Online Terms of Use are consistent, but if there is any conflict between them relating to your use of the Revise Online Services, these Subscription Terms will take priority.

1 Data Privacy, Collection & Use

Pearson's data collection and use practices for the Revise Online Services are explained in the privacy policy. We will collect, process, and use your personal information in accordance with this policy.

2 Your Subscription

2.1 By purchasing a Subscription, you agree that you are over 18 years old. If you are under 18, please ask your parent or guardian to purchase the Subscription instead.

2.2 You can select a Monthly Subscription or an Annual Subscription.

2.3 Your Subscription begins on the date you receive confirmation from us, and will be billed either monthly, if you have purchased the Monthly Subscription, or billed upfront, if you have purchased the Annual Subscription.

2.4 If you have purchased:

(A) The Monthly Subscription, your Subscription will run for a 1-month period from the Start Date, after which it will automatically renew on a monthly basis until you click the ‘cancel subscription’ button which can be found in your account settings.

(B) The Annual Subscription, your Subscription will run for a 12-month period from the Start Date, after which it will automatically renew on an annual basis until you click the ‘cancel subscription’ button which can be found in your account settings.

Details regarding your Subscription term and status can be viewed and managed in your account settings. To use the Revise Online Services you must have Internet access and a Supported Device and provide us with one or more Payment Methods as described below in the Payment, Billing, & Price Changes Section below.

3 Promotional Offers

3.1 We can offer you special deals or promotions for Pearson.

3.2 Through the Revise Online Services, we may from time to time provide you with promotional offers, plans, or subscriptions for additional products or services from Pearson or third parties. If a Pearson-provided offer mistakenly lists an incorrect price or offer term, Pearson can refuse or cancel any orders placed for the offered product or service, whether or not the order has been confirmed and whether or not you have been charged for such offer, product, or service.

4 Payment, Billing & Price Changes

4.1 You can pay with your credit card or debit card, which, if you have a Monthly Subscription, we’ll charge each month your Subscription is active.

4.2 Payment Methods. You may pay for your Subscription using a valid Visa, MasterCard, Maestro UK or Visa Electron credit card or debit card - each a Payment Method. You agree that your selected Payment Method will be charged by Pearson when you subscribe. You agree to pay all amounts due at the time you place your order. Confirmation of your order will be sent to the email address on file for your account.

4.3 Updating your Payment Methods. You may update your Payment Methods in your account settings. Following any update, you authorise us to continue to charge the applicable Payment Method(s).

4.4 Monthly Billing Cycle. Monthly Subscription fees, and any other charges you may incur in connection with your use of the Revise Online Services, will be charged to your Payment Method on a monthly basis.

4.5 Price Changes. We can update the price of the Subscriptions from time to time. If we do so, we will provide you with at least 30 days’ notice of the change. If you are not happy with the change and you would like to cancel your subscription, please follow the steps set out in Section 5.6 below.

5 Cancellation, Refunds & Credits

5.1 You can cancel your Subscription by following the steps set out below.

5.2 Unless you are exercising your ‘Legal Right to cancel’ as set out in Section 5.5 below or unless you cancel in accordance with the provisions under Section 5.6 below:

(A) your Monthly Subscription will renew each month.

(B) your Annual Subscription will renew each year.

5.5 Legal Right to Cancel. You can contact us within 14 days of starting your Subscription to cancel your Subscription and receive a refund as follows: to exercise your right to cancel, you can either: (a) click the ‘cancel subscription’ button on your account settings; or (b) contact us during the same period to let us know you would like to cancel. You can also send us the completed model cancellation form at the end of these Subscription Terms. The Subscription starts immediately after your purchase as requested by you at the time of purchase (by clicking the relevant box before payment). If you have used your Subscription during the 14-day cancellation period before contacting us to cancel your Subscription, you must pay us the amount proportionate to the services supplied before cancellation.

5.6 Cancellation of your Subscription. If you have a subscription, you can cancel your subscription by clicking the ‘cancel subscription’ button which can be found in your account settings.

5.7 After the Refund Period (except where you are entitled under law) your Subscription fee is non-refundable and Pearson will not provide a refund or credit for partially used Subscriptions. If you have any problems with the Services or your Subscription, please contact us here.

5.8 If you cancel your Subscription, your access to the Revise Online Service will end on the day before your next billing date.

5.9 Credits. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our customers. The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion.

6 Service, Device, & Content Limitations

6.1 Your Subscription to use and enjoy Revise Online comes with some limitations.

6.2 As set out in the Revise Online Terms of Use, your use of the Revise Online Services is subject to Pearson’s Acceptable Use Policy. By accessing or using the Revise Online Services you agree to comply with the terms of the Acceptable Use Policy. As described on the Revise Online website, device and download limitations also apply. The number and type of Supported Devices that may be used to access the Revise Online Services is limited, as are the number of downloads of Revise Online Content for offline consumption via mobile apps (web-based downloads are not available). Notice of changes will be posted on the Revise Online website. Additionally, Revise Online content is regularly updated. We may add or remove content from the Revise Online Services, provided that such changes do not materially affect the user experience.

6.3 We may suspend or terminate your Subscription if you are in serious breach of these Subscription Terms and/or the Acceptable Use Policy.

7 Our responsibility to you

7.1 We will always be responsible to you for the following: (a) death or personal injury arising as a result of our negligence; (b) fraud; or (c) any other liability that cannot be excluded or limited under applicable law.

7.2 Other than explained in Section 7.1, we are not responsible to you for any damages, losses or costs relating to your use of the Revise Online Services in a way that isn’t permitted under these Subscription Terms.

7.3 Otherwise, we are only responsible to you for any damages, losses or costs which result from us not performing our obligations under these Subscription Terms and which could have been reasonably foreseen by us and you when entering into these Subscription Terms.

8 Customer Support

To find more information about the Revise Online Service and its features, or if you need assistance with your account, please visit Pearson support.

9 Changes to these Subscription Terms

9.1 We may occasionally need to update these Subscription Terms.

9.2 We will provide you with at least 7 days’ notice before the new Subscription Terms become effective, unless a change is needed by law or for emergency reasons. If you are not happy with the updated Subscription Terms, please do not continue to use or access your Subscription. We will give you longer notice of any changes to the price of your Subscription – further details are set out in Section 4.5. If you have any questions about any changes to these Subscription Terms, please contact us here.

10 Other important terms

10.1 Each section of these Subscription Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.

10.2 If we fail to insist that you perform any of your obligations under these Subscription Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

10.3 We can transfer our contract with you under these Subscription Terms to another company, provided that this does not affect the standard of the Revise Online Services which are provided to you.

10.4 These Subscription Terms are governed by the law of England and Wales. This means that your access to and use of the Revise Online Services, your purchasing of Subscriptions, and any dispute or claim arising out of or in connection therewith (including non-contractual disputes or claims) will be governed by the law of England and Wales.

10.5 You may bring any dispute which may arise under these Subscription Terms, at your discretion, either the competent court of England and Wales, or to the competent court of your country of habitual residence if this country of habitual residence is within the UK, which courts are (with the exclusion of any other court) competent to settle any of such a dispute. We shall bring any dispute which may arise under these Subscription Terms to the competent court of your country of habitual residence if this is within the UK or otherwise the competent court of England and Wales.

Last Revised: April 27, 2023

Model cancellation form

To: FAO: [Include Pearson details]

[Include address and email details]

I hereby give notice that I cancel my contract for the supply of the following service: Revise Online Subscription

Ordered on: ………………….

Name: ………………….

Address:………………………………………………………………….……

Signature:…………………………………… (only if this form is notified on paper)

Date: …………………………….